Frequently Asked Questions
Clean beauty, easy answers, and good vibes.
Are caliray products considered 'clean'?
Absolutely. We follow strict clean beauty standards, ensuring our formulas are free from parabens, sulfates, phthalates, and synthetic fragrances while remaining 100% vegan and cruelty-free.
How does your sustainable packaging work?
We prioritize the planet by using ocean-recycled plastics, bioplastics, and FSC-certified paper. Our goal is to minimize waste through innovative, refillable, and recyclable designs.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, we accept returns on gently used products within 30 days of purchase for a full refund, minus shipping costs.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to bring our West Coast vibes to the rest of the world soon!
How can I track my order?
Once your order ships, you will receive an email with a tracking number. You can use this number on our website or the carrier's portal to see your package's journey in real-time.
Are your products safe for sensitive skin?
Yes, our products are formulated with skin-loving ingredients and are dermatologically tested. However, we always recommend doing a patch test before incorporating any new beauty product into your routine.